DU Home Internet & TV
DU Home Internet & TV combines high-speed internet with a wide variety of entertainment options, creating an all-in-one solution for home connectivity and enjoyment. This integrated service allows families to access seamless internet browsing, streaming, and TV content through one provider, making it a convenient and cost-effective option for modern households in the UAE.
With DU, families can enjoy uninterrupted connectivity, smooth streaming, and reliable service, ensuring a truly immersive digital experience.Designed with the UAE market in mind, DU’s Home Internet & TV plan offers a variety of local and international channels, ensuring that families have access to content that resonates with their preferences and cultural interests.
Affordable Du Home Internet & TV Plans
du home starter
+ Fees & charges . 24 months contract
- 250 Mbps download
- Advanced Wifi router
- Light English Package
- HDTV Receiver
Included
du Home Basic
+ Fees & charges . 24 months contract
- 800 Mbps download
- Premium WiFi router
-
1 TV Package
2 Streaming services - Recordable HDTV receiver
Included
du Home Advanced
+ Fees & charges . 24 months contract
- 1 Gbps download
- 2 Premium WiFi router
-
3 TV Package
3 Streaming services - Recordable HDTV receiver
Included
du home Ultimate
+ Fees & charges . 24 months contract
- 1 Gbps download
- 2 Ultimate WiFi routers
-
5 TV Package
4 Streaming services - 2 Recordable HDTV receiver
Included
Internet+ Landline
+ Fees & charges . 12 months contract
- 12Mbps
- Standard Wifi Router
- Unlimited Landline calls
- 24/7 support
What is DU Home Internet & TV ?
DU Home Internet & TV is a complete solution that combines fast internet and a variety of TV channels, making it easy for families in the UAE to enjoy both connectivity and entertainment in one package. With this service, you get the convenience of managing everything through a single provider, simplifying your experience at home.
Using the latest fiber-optic technology, DU offers internet speeds up to 1 Gbps, ensuring your devices stay connected without interruption. The service also includes over 200 HD channels, giving you access to a wide range of local and international content.
In addition to traditional TV, DU allows you to stream content from popular platforms like Netflix and Amazon Prime Video, offering on-demand entertainment at your fingertips. Plus, with smart features like a recordable HDTV receiver, you can pause, rewind, and record live TV, giving you even more control over what you watch and when you watch it.
Features and Benefits of DU Home Internet & TV
Internet Capabilities
Enjoy ultra-fast internet speeds of up to 1 Gbps, ensuring seamless browsing, streaming, and gaming.
TV Channel Variety
Access over 200 premium HD TV channels, including local and international content, catering to diverse viewing preferences.
Recording Features
Utilize recordable HDTV receivers to pause, rewind, and record live TV, providing flexibility in your viewing schedule.
Multi-Room Viewing
Enjoy the flexibility of watching content in multiple rooms simultaneously, accommodating various viewing preferences within your household.
Smart TV Integration
Seamlessly integrate with smart TVs, enhancing your viewing experience with easy navigation and access to additional features.
DU Home Internet & TV Installation Process
Installing DU Home Internet & TV is a straightforward process designed to get you connected quickly and efficiently. Here’s how it works:
Step 1: Requesting the Service
Get Started: Visit myduinternet.ae or call us to select the Home Internet plan that works for you and request the service.
Confirmation: Once we receive your request, we’ll confirm your details and start the installation process.
Step 2: Scheduling Your Appointment
Set a Time: A DU representative will contact you within 24 hours to book a convenient installation time.
Quick Booking: You can often choose an appointment for the same day.
Step 3: Preparing for Installation
Documents Needed: Keep these ready for a smooth setup:
Your Emirates ID.
Proof of residence (e.g., tenancy contract or Ejari).
Be Prepared: Make sure the area where the router will be placed is clear and accessible.
Step 4: Installation Day
Professional Setup: A DU technician will arrive at the scheduled time to install your router. They’ll find the best spot for strong signal and set up your network.
Connection Check: The technician will test the connection to ensure everything works perfectly and your devices are connected.
Step 5: Post-Installation Support
Help Anytime: DU provides 24/7 customer support for any questions or issues after installation.
Reach us via live chat or call 800155.
Common Questions and Answers About DU Home Internet & TV
Our TV packages include 200+ channels in the basic plan and up to 500+ in premium packages, featuring:
- OSN entertainment
- BeIN sports
- Arabic entertainment
- International news
- Kids' channels
- Movie channels Custom channel packs for Sports, Movies, and International content can be added to any package.
Yes! Our service includes:
- Multi-room TV viewing (up to 3 TV boxes)
- DU TV app for smartphones and tablets
- Web browser access
- Simultaneous streaming on up to 4 devices
- Cloud recording access across devices
Our bundles offer various speeds:
- Starter Bundle: Up to 250 Mbps
- Family Bundle: Up to 500 Mbps
- Premium Bundle: Up to 1 Gbps All speeds are suitable for 4K streaming and multiple device usage.
Yes, our TV service includes:
- Up to 400 hours of recording storage
- Series recording
- Pause live TV
- Rewind up to 24 hours
- Cloud storage for recordings
- Access recordings from any device
Our professional installation includes:
- WiFi router setup
- TV box installation
- Cable configuration
- App setup assistance
- Basic feature training
- Signal optimization
Yes, through multiple features:
- 7-day catch-up TV
- On-demand library
- Series recording
- Restart TV function
- Cloud recordings access
We offer flexible contract options:
- 12-month standard contract
- 24-month with special rates
- Month-to-month options Each with different benefits and pricing structures.
Yes, you can customize your package anytime by adding:
- Sports packages
- Movie bundles
- International channels
- Premium entertainment
- Specialized content
Yes, our packages include:
- YouTube integration
- Popular streaming apps
- On-demand movies
- Catch-up TV services
- Mobile streaming via DU TV app
We provide comprehensive support:
- 24/7 technical assistance
- Remote troubleshooting
- Home visit service when needed
- Online chat support
- Setup assistance
- TV app support
