Home Wireless Plans
Living in the UAE means staying connected is more than just a luxury – it’s essential for both work and family life. Having served UAE residents for over a decade, we’ve developed our DU Home Wireless Plans to tackle the real challenges that local internet users face daily.
Our network engineers have carefully mapped coverage across the UAE’s unique urban landscape, from the towering skyscrapers of Dubai to the residential communities of Abu Dhabi. We understand the frustration of weak signals in high-rise buildings or connection drops during peak evening hours – that’s why our infrastructure is built with multiple backup systems and the latest wireless technology.
We’ve made the switch to DU Home Wireless simple: free professional installation, transparent pricing with no hidden fees, and real 24/7 technical support from our UAE-based team. Because we believe reliable internet shouldn’t be complicated.
Affordable Du Home Wireless Plans
- Unlimited data
- 5G-enabled router
- 24/7 technical support
- Unlimited data
- 5G-enabled router
- 24/7 technical support
You can choose 3 of 6 subscriptions
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- Unlimited data
- Gaming-enhanced 5G router.
- Internet Calling Pack for 12 months
You can choose 4 of 6 subscriptions
What is DU Home Wireless?
DU Home Wireless brings next-generation internet connectivity to UAE homes through a unique combination of fiber optic backbone and advanced wireless technology.
Unlike traditional fixed-line services, our solution delivers premium internet speeds of up to 1 Gbps directly to your home without complex cable installations.Our network, maintaining a consistent 99.9% uptime, ensures your connection stays strong even during peak hours when your neighbors are all online.
Our extensive coverage spans major residential areas across Dubai and Abu Dhabi, from Business Bay to Arabian Ranches, and from Al Reem Island to Khalifa City. What truly sets us apart is our rapid installation process – while others take days for setup, DU Home Wireless gets you connected within hours.
This quick deployment doesn’t compromise on quality; our smart network continuously optimizes your connection based on usage patterns, while built-in security protocols keep your family’s digital activities safe and private.
Features and Benefits of DU Home Wireless Plans
- Unlimited Data Usage
- Access unlimited internet without data caps.
- Stream, browse, and download without worrying about extra charges or slowdowns.
- Free Installation Process
- DU offers a hassle-free, complimentary installation service.
- Save money and time with expert technicians setting up your connection.
- Router Specifications
- Advanced dual-band routers supporting high-speed internet and multiple device connections.
- Enjoy seamless connectivity and lag-free streaming, gaming, and online meetings.
- Security Features
- Built-in firewall and WPA3 encryption for secure browsing.
- Protect your personal data and devices from cyber threats.
- Technical Support Details
- 24/7 customer support via phone, email, and chat.
- Reliable assistance whenever you face connectivity or technical issues.
DU Home Wireless Installation Process: A Step-by-Step Guide
Installing your DU Home Wireless connection is designed to be seamless and hassle-free. Here’s how the process works
Step 1: Requesting the Service
Get Started: Visit myduinternet.ae or call us to pick the Home Wireless plan that suits you and request the service.
Confirmation: Once we receive your request, we’ll confirm your details and process your order online.
Step 2: Schedule Delivery
Set a Time: A DU delivery representative will contact you within 24 hours to arrange a convenient delivery time.
Easy Booking: You’ll usually get a WhatsApp message from the delivery team to confirm your appointment.
Step 3: Preparing for Installation
Documents Needed: Keep these ready for a hassle-free setup:
Your Emirates ID (for biometric verification).
Stay Available: Don’t miss the delivery person’s call. Stay in touch once your order is out for delivery.
Step 4: Set Up the Installation
Quick Setup: You’ll receive a box with a 5G router and a 5G SIM card. Insert the SIM as directed, plug in the router, and wait 2-3 minutes. Once all lights are on, you’re good to go! (Avoid changing the password right away.)
Ongoing Support
Help Anytime: DU provides 24/7 customer support for any questions or issues after installation.
Reach us via live chat or call 800155.
Common Questions and Answers About DU Home Wireless
DU Home Wireless is a high-speed internet service designed to work without the need for a fixed landline. It provides a plug-and-play router with unlimited data, offering a reliable connection for all your home needs.
After subscribing, DU provides a router equipped with a data SIM card. Simply plug it in, and the router connects to DU's network, delivering internet access throughout your home.
DU Home Wireless is versatile, supporting activities like video streaming, online gaming, virtual reality, social media, and office work. It’s ideal for both entertainment and productivity.
Yes, the router supports multiple devices simultaneously. For the best experience, DU recommends limiting large screens to four for plans like Home Wireless Plus and Entertainment.
Speeds may vary due to weather, building interference, or network capacity. Placing the router near a window and away from obstructions ensures optimal performance.
Yes, you can. Insert the DU SIM card into your compatible router and follow the manufacturer’s setup instructions.
The Internet Calling Pack enables unlimited voice and video calls through apps like BOTIM and C’ME. All new DU Home Wireless subscribers automatically receive this feature.
Use the DU App or My Account portal to activate complimentary subscriptions for services like Disney+, Amazon Prime, and OSN+. Navigate to “Streaming Offers” to redeem them.
The complimentary subscriptions to services like Disney+ and OSN+ end after 12 months. To continue, you must renew directly with the providers at standard rates.
